All items but the Puffy Coats require 2 weeks time from your order to my shipping. Puffy coats require from 2 to 3 months construction time.
I will gladly exchange your purchase due to faulty craftsmanship or an error in sizing. I can not accept exchanges on specially ordered items.
There are no returns or cancellations.
Please contact me within 30 days of the original order should you desire an exchange.
Send me an email at firstname.lastname@example.org to identify the reason for the exchange. Mail the item, unused and in its original condition to 5898 Fraser Street, Powell River, B.C. V8A 4T5 Canada. You are responsible for the shipping costs. Consider using a tracking service to guarantee its arrival. I cannot be responsible for undelivered items.
Buyers are responsible for any customs and import taxes that may apply. I can not be responsible for delays due to customs.
Thank you for your business. I make each piece with care and attention, just for you.